Customer Testimonials

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DealerRater Mar 15, 2024

They were great when I just purchased my XT4. I had a hard time deciding between XT4 and XT5 - but Alex was very patient and understanding! Same with Finance - Rich and Vic were informative and pleasant! Not to forget Jimmy that handled my trade-in. I can truly recommend them!

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DealerRater May 7, 2022

I can’t tell you enough about how wonderful the staff at Tustin Cadillac is. The main guy who makes us choose Cadillac service department over other mechanic shops in RUBEN! He is courteous, accommodating, professional and polite. I always had a great experience bringing in our cars. To be honest, the prompt and convenient services at Tustin Cadillac are one of the reason we are on our 3 cadillac! 😊 My car was picked up and dropped off from/to my house for an oil change and maintenance. Can’t ask for a better service.

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DealerRater Aug 29, 2021

I was shopping different stores for escalade for couple of months and wasn't getting much proper help and straight answers on prices etc. Mr Peter Ngo the General Mgr of store sent me a email asking if i have been helped and if i had any questions. I was not only impressed him reaching out to me , he also put his sales mgr to assist me which was done in timely matter. Roy lester then reached out and provided me with proper unit and pricing. He assigned a sales person Gregor gonzales to prepare and delever the unit to ...

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DealerRater Jun 1, 2021

The entire team here was very welcoming, knowledgeable and made the process of leasing our new Escalade very easy. They took a lot of extra time with us to make sure we understood the vehicle. I would recommend them!

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